Sometimes I wonder if it's possible for ANY organization
to even make a dent in cleaning up the Internet. So many scams - so many
"business owners" who have no intention of treating their customers with
anything other than contempt - so much BS ... And so much theft!
In the past month or so I have
personally known three online business owners who have had their web sites
stolen! Their ENTIRE web sites - good GRIEF!
The first question is - WHY? Any 10
year old can build a simple web site with an hour of training. It may not have
forms, fancy graphics or cgi scripts but it can be functional - and it can
work. If the learning curve is just too steep, how many sites to you think
there are where you can find free templates? Lots!
There is no necessity for stealing
someone else's web site! Neither design, nor content. Of course, if you're
using the same 'ol hype on your site that everyone else is using - it's
sometimes a bit difficult to tell who stole what from whom. Let that be lesson
number 1!
Unfortunately, the theft itself is
only the beginning of the problem. One victim was advised by several people
to, "just leave it alone, let it go."
In a pig's EAR! For one thing - why
do we bother to copyright our work if it isn't going to mean anything? For
another - she could soon find her own products stolen right along with the
site design.
If your site is stolen - you need
to get that stolen site OFF the Web!
In one of the instances mentioned
above, the product WAS actually stolen - right along with the entire web site
- and was being sold by the thief. He even used the same credit card provider
as the real owner!
In addition to all this, the thief
then proceeded to market the product using "spam." Is this something you
should just "leave alone?" I don't think so!
Yet, even with all this - the
thief's web host REFUSED to ban the stolen site. Even with undeniable evidence
that the owner had both his domain name and his site up first! Even though the
thief had been reported for "spam" by an outside source! What do to next?
Start moving toward the Internet
backbone. Even dedicated servers have to get their connections someplace. Go
to http://www.novagate.com/resources/traceroute.html and find out the next
step toward that backbone. Then report everyone under that connection who is
refusing to do business in an ethical manner.
Each Internet Service Provider is
accountable to the provider above them. Don't think a web host has carte
blanche to do as they please! Moving toward the backbone is exactly what it
took to get this web host back in line. The stolen site came down.
At least it came down from THAT web
host. The thief could have just put it back up with another hosting company.
Not that it wouldn't be easy to find with the domain name in place. So, the
job wasn't finished.
The merchant account provider also
had to be put on notice. Think THAT was easy? Of course, at first the victim
was just blown off. Again - it took moving up through a hierarchy to get the
job done.
Once the right person was informed
that the merchant account provider could be held liable for assisting the sale
of a stolen product - they paid attention! The thief's account was canceled.
Now granted, all this took a lot of
work - a lot of energy - and a lot of stamina on the part of the victim. This
victim is a Charter Member of iCop. When he became aware of what had happened
- he wasn't sure how to proceed.
So - he asked for advice. More
importantly, he followed the advice. And most important of all - he hung in
there until the job was done!
Let it go? Well, I suppose you
could. But how much are your web site - your products - and your reputation
worth to you?
jl scott, ph.d., Author Copyright © 2000, All Rights
Reserved
This article may be reprinted with
permission by including the following resource box:
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dr. jl scott
is the Founder of the International Council of Online Professionals (iCop™) -
and also the publisher of the Internet Marketing Trade Journal™ - the ezine
that keeps you up to date on Internet marketing coming of age. Click
Here for your subscription.
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